Privacy Policy

1. Introduction

Chop1st ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

Personal Information You Provide

• Account registration information (name, email, phone, password)
• Profile information (address, institution, campus, bio)
• Payment information (processed securely through Flutterwave - we never store full card details)
• KYC/Verification documents (government ID, business registration for vendors)
• Chat and communication messages with other users
• Reviews, ratings, and feedback on products and vendors
• Angel wallet funding history and preferences
• Impact preferences and matching criteria
• Referral information and tracking

Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, searches)
• Cookies and similar tracking technologies
• Location data (if you permit)

3. How We Use Your Information

We use collected information for:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related confirmations
• Matching customers with Angels based on preferences and impact goals
• Calculating impact metrics (students fed, households supported, carbon offset)
• Sending notifications about orders, support, and impact
• Responding to your inquiries and providing customer support
• Verifying user identity and preventing fraud/abuse
• Complying with legal obligations and food safety regulations
• Personalizing your experience and impact recommendations
• Analyzing trends and user behavior to improve Services
• Aggregating anonymized data for public impact reporting
• Communicating platform updates and important notices

4. Sharing Your Information

We may share your information with:

• Service Providers: Flutterwave (payments), Mailchimp (communications), analytics providers
• Vendors & Angels: Limited info for transaction facilitation (vendor sees customer name/address, customer sees vendor business info)
• Legal Requirements: When required by law, court orders, or to protect safety
• Platform Trust & Safety: For fraud prevention and dispute resolution
• Public Profiles: Voluntarily shared impact data (AII score, impact metrics) for Angels who enable public profiles

We NEVER share:

• Your full payment information
• Personal data with unrelated third parties for marketing
• Beneficiary information (customers in Angelic Pool) with unknown parties
• Sensitive KYC documents beyond verification requirements

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data by contacting us, subject to legal retention requirements.

7. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data in portable format

To exercise these rights, please contact us at privacy@chop1st.com

8. Cookies

We use cookies to improve your experience. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect functionality of our Services.

9. Children's Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our Services. Your continued use of our Services constitutes acceptance of updated policies.

13. Impact Data & Privacy Controls

Chop1st collects and calculates impact metrics (students fed, households supported, etc.). You control who sees this data:

• Public: Your impact profile shows your name and full impact metrics
• Semi-Public: Shown as "Anonymous Angel" with impact visible
• Anonymous: Completely private, no public visibility

Aggregated, anonymized impact data (total students fed, global reach) may be published for transparency.

14. Beneficiary Privacy & Dignity

Chop1st is designed with dignity at its core. Customers using Angelic Pool benefit from:

• Complete anonymity from Angels (Angels never see beneficiary info)
• No labeling, tracking, or monitoring as a "beneficiary"
• Full access to all platform features as regular customers
• Private cart visibility - only visible to potential Angels if you request support
• Protection from discrimination or judgment based on support seeking

Angels see only cart type (student/household/community) and funding need - never beneficiary identity.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: