ChopFirst Privacy...
Effective Date: 02-01-2025
At ChopFirst, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the Nigeria Data Protection Regulation (NDPR) 2023 and other applicable laws. By using our website, mobile application, or services (collectively, the "Platform"), you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our Platform:
a. Personal Information:
Name
Email address
Phone number
Delivery address
Payment information (e.g., credit/debit card details, bank account information)
Account credentials (e.g., username and password)
b. Non-Personal Information:
Device information (e.g., IP address, browser type, operating system)
Usage data (e.g., pages visited, time spent on the Platform)
Location data (if you enable location services)
c. Information from Third Parties
We may receive information about you from third parties, such as payment processors or delivery partners, to facilitate your orders.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your food orders.
To communicate with you about your orders, account, or promotions.
To improve our Platform and services.
To personalize your experience and provide relevant offers.
To comply with legal obligations and enforce our Terms of Service.
3. Legal Basis for Processing
Under the Nigeria Data Protection Regulation (NDPR), we process your personal information based on the following legal grounds:
Consent: You have given us explicit consent to process your data.
Contractual Necessity: Processing is necessary to fulfill your orders and provide our services.
Legal Obligations: Processing is required to comply with applicable laws.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services.
4. Data Sharing and Disclosure
We may share your information with the following parties:
Restaurants and Vendors: To fulfill your orders.
Delivery Partners: To deliver your orders to your specified address.
Payment Processors: To securely process your payments.
Service Providers: To assist with Platform operations (e.g., hosting, analytics).
Legal Authorities: To comply with legal requirements or protect our rights.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of sensitive data.
Regular security assessments.
Access controls and authentication mechanisms.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
7.Your Rights Under Nigerian Data Protection Regulation
Under the Nigeria Data Protection Regulation (NDPR), you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Ratification: You can request corrections to inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your data under certain conditions.
Right to Restrict Processing: You can request restrictions on how we process your data.
Right to Data Portability: You can request a transfer of your data to another service provider.
Right to Object: You can object to the processing of your data for specific purposes.
To exercise these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Platform. You can manage your cookie preferences through your browser settings.
9. Childrens Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect or process personal information from children without parental consent.
10. International Data Transfers
If we transfer your data outside Nigeria, we will ensure that adequate safeguards are in place to protect your data in accordance with the NDPR.
11.Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Reach out to us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
contact@chop1st.com.Thank you for trusting chop First with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.
NB:This Privacy Policy is designed to align with the Nigeria Data Protection Regulation (NDPR) 2023 and ensure transparency and accountability in our data processing practices.